Client strategies

This business development tactic not only delivers, it dazzles, according to Gale Crosley.

Clients' returns raise crucial planning questions.

Getting the word out (and the clients in) during filing season remains the holy grail for preparers.

Satisfaction isn't enough to keep your clients coming back.

During this stressful, deadline-driven season it’s especially important to remember to focus on client service.

The TaxBuzz and CountingWorks lists are based in part on client reviews.

Too often professional services firms put time and money into a marketing plan and then fail to follow up on their efforts.

No matter the size of the firm, there are going to be some tough decisions to make along the way.

There was a time when generic accounting, auditing and tax services had significant value, but the business world has changed.

There are many ways of keeping in touch with clients in a regular and unobtrusive manner.

Ying Sa aims to make her small firm into the ‘minority-owned KPMG.’

Improve the odds of successfully starting up a new accounting practice from scratch and avoid the school of hard knocks.

Everything you should do vs. what you can do vs. what you want to do vs. what you will do.

Make 2019 the year you offer your clients what they really need.

A to-do list for firms and accountants looking to make progress in the New Year.

There’s a reason why 20 percent of surfers catch 80 percent of the waves.

The rapid pace of technology innovation and its impact on the accounting industry cannot be ignored.

You may bring 10 years of accounting experience from a great firm, but that doesn’t mean you’ll have a full roster of clients on day one.